Privacy Policy
Your privacy is important to us. Learn how we protect and handle your information.
Last Updated
October 21, 2025
1. Introduction
At Ray Cosmetics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raycosmetics.com.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
📝 Personal Information
- • Name and contact information
- • Email address
- • Shipping and billing address
- • Payment information
🌐 Technical Information
- • IP address and browser type
- • Pages visited and time spent
- • Device information
- • Cookies and tracking data
💡 Note About Sensitive Information
We do not collect sensitive personal information such as health data, racial or ethnic origin, political opinions, religious beliefs, or biometric data.
3. How We Use Your Information
Primary Uses
- ✓ Process and fulfill your orders
- ✓ Provide customer support
- ✓ Send order confirmations and updates
- ✓ Improve our website and services
Communication
- ✓ Respond to your inquiries
- ✓ Send promotional emails (with consent)
- ✓ Notify you about policy changes
- ✓ Conduct surveys and research
4. Data Sharing and Disclosure
We may share your information with:
Service Providers
Payment processors, shipping companies, and IT service providers who assist in our operations.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights and safety.
🚫 We Do Not Sell Your Data
Ray Cosmetics does not and will not sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Essential Cookies
Required for website functionality
Analytics Cookies
Help us improve user experience
Preference Cookies
Remember your settings and choices
Cookie Management
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.
Most browsers allow you to refuse cookies, delete cookies, or be notified when a cookie is set.
6. Data Security
🛡️ Security Measures
- SSL encryption for data transmission
- Secure servers and firewalls
- Regular security assessments
- Limited employee access to personal data
🔐 Payment Security
We use industry-standard payment processors and do not store your complete payment card information on our servers.
7. Your Privacy Rights
Access and Control
- ✓ Access your personal data
- ✓ Correct inaccurate information
- ✓ Request data deletion
- ✓ Object to data processing
Communication Preferences
- ✓ Opt-out of marketing emails
- ✓ Manage cookie preferences
- ✓ Withdraw consent at any time
- ✓ Data portability rights
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Customer Data
Retained for 3 years after last activity
Transaction Records
Retained for 7 years for tax purposes
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Team:
privacy@raycosmetics.com
Address
Ray Cosmetics Privacy Office
123 Beauty Street
San Francisco, CA 94102
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. Thank you for trusting Ray Cosmetics.